1. As a professional counsellor, I place an emphasis on my clients’ confidentiality
2. I am committed to complying with the letter and the spirit of the law (e.g. DPA, GDPR)
3. I respect that individuals have a set of moral and legal rights relating to how their personal data is processed
When third parties instigate contact with me via phone (calls, voicemail and text message), and via email, I will consider, by convention, that they intend and acknowledge that I may return contact by these means. Likewise, where an enquirer provides me with alternative contact details I will consider that they are inviting me to use those contact details in good faith.